Complete a hard reset on your Chromebook hardware.If the keys work, delete the account that has the problem on your Chromebook and then add it again. Use the keys while you browse as a guest.Turn off the Chromebook and then turn it back on.If you have other problems with your keyboard, try these steps: For example, if the back button on a web page is gray, the browser isn't aware of a page to move backward to. If the backward or forward buttons don't work, check if the same icons in a browser window are grayed out. If the volume or brightness keys don't work, you might be at the upper or lower limit for that setting. Tip: The default keyboard color is based on your current wallpaper. At the bottom, under "Keyboard backlight," select your custom color.In the "Personalization" section, select Set your wallpaper & style.To personalize your gaming experience, you can select the colors of your keyboard backlight. This notification shows that the keyboard shortcut has updated to your new shortcut from your previous shortcut with a “Edit shortcut” and “Learn more” button. Tip: If the shortcut you use to simulate a right-click or 6-pack key action is different from the currently set shortcut for those settings, you’ll find a notification. You can also set up 6 actions (Insert, Delete, Home, End, Page up, Page Down) and choose the set of keys to perform those actions. It’s either alt + click, search + click, or turned off. You can set up how to right-click with your touchpad and keyboard based on your preference. For the keys listed under “Remap keyboard keys,” choose an action you want it to perform. Under “Built-in keyboard,” select Remap keyboard keys.In the "Device" section, select Keyboard.If you haven't already, sign in to your Chromebook.For example, you can make the Search or Launcher key work as a Caps Lock key.
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